Coverage

2-Year Product Warranty

Warranty information for GrainMetal Aluminium pergolas and fences.

2-year product coverage

GrainMetal Aluminium pergolas and fences are supplied with a 2-year product warranty. Coverage, exclusions and the claim process are subject to the product documentation supplied with your order.

  • Keep your order and delivery records
  • Photograph the affected area clearly
  • Contact us before arranging repairs

Coverage and exclusions

Eligibility depends on the product, installation, use and maintenance. Your product documentation sets out the applicable terms. This warranty operates alongside any rights you may have under Australian Consumer Law.

Making a claim

Contact our team with your order number, a description of the issue and clear photos. We will review the information and confirm the next steps.

  • Use the contact form for warranty support

Please have your order number and photos ready.

Contact warranty support